Frequently Asked Questions
Do you have a question that isn't here?
How much does Happy Hours Out of School Club cost?
The cost can range from 3 different prices depending on what option you decide to choose when booking. Each ranging from various times of; 1 hour 30 minutes, 2 hours 25 minutes, and 3 hours 25 minutes.
When are you open?
Monday - Friday
Where do I drop off/pick up my child?
Where is Happy Hours Out of School Club?
We are situated at Birchwood Avenue Primary School. Please view our Contact page if you would like to know the exact location.
What activities do you offer?
We offer a wide range of activities such as; arts & crafts, board games, cookery, and even street dance! If you're interested in the many other activities we have available don't hesitiate to check out our Activities page here.
Can you help out in an emergency situation?
Yes, we're more than happy to help. In an emergency situation it would be best advised to contact us through phone as it would be the quickest response.
How do I get a refund if I've overpaid by mistake?
Any overpayments will be paid back into the original account it came from, by the end of each working month.
What will the club do to make my child feel safe and happy?
As regards to keeping your child safe and feeling happy, we have in place polices that will cover all aspects of this.
Are you open during the holidays?
Unfortunately we are not, however Birchwood Leisure Centre run a playscheme during the holidays which could be an alternative option.
When do I pick up my child?
Anytime before 6:30pm based on the time slot you chose for the booking you have made.
What if I want to change the days I've already booked?
We need one weeks full notice to change previously booked dates.
How do the sessions work?
Each day we offer some adult led activities as well as free play for the children to enjoy. The activities of each day are rotated every other week (excluding dancing which will always be on Monday). This is put in place to keep the sessions exciting and interesting for all.
Is Happy Hours open to every year group?
Yes, from Reception to Year 6. KS1 and KS2.